Frequently asked questions
Expressluv is an international gifting platform offering cakes, flowers, gift hampers, chocolates, greeting cards, personalized gifts and more. You can order thoughtful gifts online for birthdays, anniversaries, weddings, festivals and special occasions, with delivery across our supported destinations.
Yes. Creating an Expressluv account is completely free. You pay only for the gifts you order and any applicable delivery charges and taxes displayed during checkout.
Visit the Login page and select the password recovery option. Follow the instructions sent to your registered email address. If you need help accessing your account, contact our customer support team.
You can review our Terms & Conditions, including delivery guidelines, substitutions, cancellations, refunds and customer responsibilities.
Our product photographs represent the intended gift design. Fresh flowers, handmade cakes and other locally prepared gifts may have minor variations in colour, decoration or arrangement. Where a substitution is necessary, we aim to preserve the overall style and gifting experience in accordance with our Terms & Conditions.
We take customer concerns seriously. Please contact our team on WhatsApp with your order number and details. You may also escalate an unresolved concern to ceo@expressluv.com
Cancellation and refund eligibility depends on the product type, order status and timing. Personalized, perishable and already-dispatched gifts may have different restrictions. Please read our Terms & Conditions for the complete policy. Formal cancellation requests must be emailed to support@expressluv.com in accordance with that policy
Same-day delivery is not part of our standard Halifax service. You can explore gifts available for Halifax in our next day delivery schedule and select the applicable delivery options when placing your order.
Absolutely! You can order gifts for loved ones in India from anywhere in the world. Simply select India as the delivery country, choose your gift, enter the recipient's Indian address and complete checkout. Expressluv offers cakes, flowers, chocolates, gift combinations and more for delivery in India.
Expressluv offers cake and flower delivery in the UAE, including eligible delivery areas in Dubai, Abu Dhabi and Sharjah. Select the UAE as your gift destination and explore the available collections.
Yes. Your billing country and the recipient's delivery country can be different. For example, you can pay from Canada and send a birthday gift to someone in India. Enter your billing information and the recipient's delivery address in their respective checkout fields.
Expressluv works with local gifting partners and delivery suppliers across different destinations. Many cakes and flowers are arranged through providers serving the recipient's area, while certain gift hampers and other products are shipped by courier. The fulfilment method and delivery timeframe depend on the selected gift and destination.
Consider the recipient's occasion, personal tastes, dietary preferences and local traditions. Flowers, birthday cakes, chocolates and personalized gifts are popular choices for many celebrations. Browse gifts available for the recipient's country or ask our team for suggestions on WhatsApp.
Expressluv offers gifting services in nine countries: Canada, India, the USA, the UK, the UAE, Germany, Australia, Malaysia and Belgium. The available products and delivery locations differ by country. Select the recipient's country on our website to browse the appropriate gift collections.
Order cutoffs depend on the destination and gift category.
Canada : Next-day delivery is available when you order before 2 PM Vancouver time on the previous day.
India: Same-day delivery is available for eligible cakes, flowers and gifts in selected cities. Other gifts follow their applicable delivery schedules.
USA: Selected cakes and flowers offer next-day delivery. Courier-shipped gift hampers generally take 4โ5 business days.
Other destinations: Delivery schedules vary by product and destination. Review the delivery options shown for your selected gift.
The easiest way to reach our gifting team is through WhatsApp at +1 (206) 207-0890. Share your order number if your question relates to an existing purchase https://wa.me/12062070890
Expressluv is operated by Expressluv Services Inc., a Canadian-incorporated business based in British Columbia. We serve customers sending gifts to loved ones in Canada and internationally. Review our licensing here
You can read customer feedback on our Trustpilot profile and review our published delivery policies before placing an order here
Payments are completed through our website checkout and its payment service providers. Available payment methods are displayed at checkout. For your security, never send your complete credit card number, CVV or banking password through WhatsApp or email.
Yes! If you have a special gift idea, custom cake design, personalized message or unique surprise in mind, we'd love to hear about it. Chat with Expressluv on WhatsApp and share what you're looking for.
https://wa.me/12062070890
Yes! Expressluv offers cake and flower delivery in Vancouver and across the Metro Vancouver and Lower Mainland service area, including Richmond, Burnaby, Surrey, Delta, Coquitlam and nearby communities. Next-day cake delivery is available for orders placed before 2 PM Vancouver time on the previous day.
Explore our Vancouver cake collection to find a gift for your next celebration
Yes. Expressluv offers cake and flower delivery in many Indian cities, including Hyderabad, Bengaluru, Mumbai, Delhi NCR, Chennai, Pune and other supported destinations. Browse our India collections to select gifts for birthdays, anniversaries, festivals and special occasions.
Yes. Expressluv offers same-day cake delivery in Hyderabad for eligible products and delivery locations. You can choose from birthday cakes, chocolate cakes, photo cakes and celebration cakes, with available delivery options shown for the selected gift.
Always select the country where the recipient will receive the gift, not the country where you live.For example, if you live in Canada and want to send a cake to Hyderabad, select India. This helps you browse products intended for that delivery destination.
Yes! You can use Expressluv to send gifts to recipients in different supported countries. For example, you might send flowers to Canada, a birthday cake to India and a gift hamper to the USA. Place separate orders for different recipient destinations so each gift has the correct delivery details.
A celebration cake, flower arrangement, chocolate gift, dry-fruit hamper or family-friendly gift basket can be a thoughtful surprise. Choose a gift based on the family's preferences and the occasion. Our website helps you explore suitable gifts by delivery country.
Need gifting assistance? Chat with Expressluv on WhatsApp or visit www.expressluv.com.
Yes! Expressluv makes it easy to send physical greeting cards to loved ones in Canada, even when you're living abroad. Whether it's a birthday, anniversary, Valentine's Day, Mother's Day or a heartfelt surprise, you can choose a greeting card and add a personal message.Send greeting cards to family and friends in Vancouver, Toronto, Surrey, Calgary, Edmonton, Montreal and other supported Canadian locations. A thoughtful card is an affordable way to make someone feel remembered, even from thousands of miles away.Order online: www.expressluv.com
Yes! Expressluv offers physical greeting cards for special occasions across the United States. You can send birthday wishes, anniversary greetings, congratulations, thank-you messages or a simple note to remind someone how much they mean to you.Whether your loved ones live in New York, Los Angeles, Chicago, Houston, Dallas, San Francisco or another supported US location, a greeting card adds a personal touch that digital messages cannot replace.Browse our affordable greeting card options and surprise someone with a meaningful message delivered to their doorstep or mailbox.